Refund policy

Refund and Cancellation Policy

RAHUL ENTERPRISES

Grocery and Perishable Items

Returns are not accepted for grocery and perishable items, including products such as deodorants, detergents, and similar consumable goods.

However, if you receive a damaged, expired, or incorrectly delivered item, please contact us within 24 hours of delivery.

Damaged, Expired, or Incorrect Items

If you receive:

A damaged product

An expired product

An incorrect item

We will provide either a full refund or a replacement, subject to verification.

To raise a complaint, please share details along with clear photographs of the product:

📧 Email: rahulmartonly@gmail.com

📞 Phone: +91 9599928790

Refund Process

Once your refund request is approved, the refund will be credited to the original payment method within 3–5 business days.

For UPI and wallet transactions, refunds are generally processed within 1–2 business days after approval.

Non-Refundable Items

Refunds or returns will not be accepted for:

Opened or used products

Requests submitted without a valid reason

Complaints raised more than 24 hours after delivery

Order Cancellation

Orders may be cancelled before they are dispatched.

Cancellation requests will not be accepted once the order has been dispatched.

For any questions regarding refunds, replacements, or cancellations, please contact our support team using the details provided above.