Privacy policy

1. Information We Collect

Personal details: Name, email address, phone number, delivery address
Payment information: Processed securely via Shopify Payments / UPI / Net Banking (we do not store card details)
Order information: Products purchased, order history, delivery preferences
Device & usage data: IP address, browser type, pages visited (via cookies)

2. How We Use Your Information

To process and deliver your orders
To send order confirmations and delivery updates via SMS/email
To respond to your queries and complaints
To improve our products and services
To comply with applicable Indian laws

3. Sharing of Information We do not sell your personal data. We may share it with:

Delivery partners for order fulfillment
Payment gateways (Razorpay, UPI providers) for processing payments
Shopify Inc. as our e-commerce platform provider
Government/legal authorities if required by law

4. Data Storage & Security Your data is stored securely on Shopify's servers. We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure.

5. Cookies We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.

6. Your Rights (under Indian IT Act & DPDP Act 2023) You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications

To exercise these rights, contact us at rahulmartonly@gmail.com

7. Children's Privacy Our services are not directed at children under 18. We do not knowingly collect data from minors.

8. Changes to This Policy We may update this policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us RAHUL ENTERPRISES Village Rampura, Sector 82A, Gurugram, Haryana – 122004, India 📧 rahulmartonly@gmail.com 📞 +91 9599928790 Support Hours: Mon–Sat, 9:00 AM – 7:00 PM IST